vpnandprivacy

iOS app analysis · #17 of 17

Astrill VPN on iPhone: what 1,017 recent reviews actually say

By The VPN and Privacy team Updated 6 Sept 2026 Facts re-checked 6 Sept 2026
40
3.70★640 ratings, all time
2.24★mean of the 1,017 recent reviews sampled
52.2%raise a critical problem
v2.3.8released 2025-09-09 · iOS 9.0+
Billing complaints 16% No update in 362 days 90-day sentiment flat (+0.05)

How the score is built

Store rating (shrunk) 35%
81
Recent sentiment 25%
33
Complaint rate (inverse) 20%
16
Update cadence 10%
0
Our device test 10%
0

Our device test sits at 0 until we run one; the weight is reserved so scores do not shift when it lands. Method.

Star distribution in the sample

5★
16%
4★
7%
3★
11%
2★
16%
1★
50%

Recent reviewers of any large app skew negative compared with all-time ratings; compare the sample mean with the listing rating above to see the gap.

Monthly mean rating, last 12 months

12345 2025-10: 2.56★ from 18 reviews2025-102025-11: 1.57★ from 7 reviews2025-12: 1.94★ from 18 reviews2026-01: 2★ from 6 reviews2026-012026-02: 2.88★ from 8 reviews2026-03: 3.07★ from 14 reviews2026-04: 1.67★ from 9 reviews2026-042026-05: 1.69★ from 13 reviews2026-06: 2.52★ from 21 reviews2026-07: 2.13★ from 8 reviews2026-072026-08: 2.35★ from 20 reviews2026-09: 1.33★ from 3 reviews2026-09

What reviewers complain about

China / censorship
35.7%▼ falling
iOS integration
22.5%▼ falling
Crashes & bugs
21.7%▼ falling
Connection drops
14.2%▼ falling
Customer support
12.8%▼ falling
Billing & auto-renew
11.9%▲ rising
Slow speeds
8.9%▲ rising
Refund problems
6%▲ rising
Interface & usability
5.1%▲ rising
Privacy concerns
4.9%▼ falling
Streaming blocked
1.4%▼ falling
Ads / misleading
1%— steady
Battery drain
0.6%— steady
Kill switch
0.4%▲ rising

What they praise

Praised: reliability
5.4%
Praised: speed
4%
Praised: value
0.9%

Percentages are the share of sampled reviews mentioning the theme; a review can carry several. "Rising" compares the last 90 days with the whole sample.

In their words

Latest release notes (v2.3.8)

Bug fixes

Frequently asked

Is the Astrill VPN iPhone app any good?

Its App Store score this month is 40/100, ranking #17 of 17 VPN apps we track. The listing rating is 3.70 stars from 640 ratings; among the 1,017 most recent reviews we analysed, 52.2% raised a critical problem, most often china / censorship (35.7%).

What do people complain about most in Astrill VPN reviews?

China / censorship (35.7% of reviews), iOS integration (22.5% of reviews), Crashes & bugs (21.7% of reviews). See the theme breakdown above for the full list and how each has moved over the last 90 days.

Does Astrill VPN have billing or auto-renew problems on iOS?

Yes: 16% of sampled reviews mention being charged unexpectedly, auto-renewal, or trouble cancelling — high enough that we flag it. Subscriptions bought through the App Store are cancelled in iOS Settings → Apple ID → Subscriptions, not in the app; Apple's refund process is at reportaproblem.apple.com.

Is this the same as your overall review?

No. This page measures the iOS app as its users experience it. The full Astrill VPN review covers ownership, jurisdiction, audits, pricing after renewal and the service as a whole.