vpnandprivacy

iOS app analysis · #13 of 17

IPVanish on iPhone: what 1,281 recent reviews actually say

By The VPN and Privacy team Updated 6 Sept 2026 Facts re-checked 6 Sept 2026
58
4.55★104,280 ratings, all time
2.69★mean of the 1,281 recent reviews sampled
41.7%raise a critical problem
v4.32.0released 2026-07-13 · iOS 15.0+
Billing complaints 18.4% 90-day sentiment improving (+0.13)

How the score is built

Store rating (shrunk) 35%
89
Recent sentiment 25%
46
Complaint rate (inverse) 20%
33
Update cadence 10%
83
Our device test 10%
0

Our device test sits at 0 until we run one; the weight is reserved so scores do not shift when it lands. Method.

Star distribution in the sample

5★
33%
4★
6%
3★
6%
2★
8%
1★
48%

Recent reviewers of any large app skew negative compared with all-time ratings; compare the sample mean with the listing rating above to see the gap.

Monthly mean rating, last 12 months

12345 2025-10: 2.59★ from 17 reviews2025-102025-11: 2.95★ from 22 reviews2025-12: 2.91★ from 11 reviews2026-01: 2.75★ from 20 reviews2026-012026-02: 3.29★ from 17 reviews2026-03: 2.54★ from 13 reviews2026-04: 2.86★ from 14 reviews2026-042026-05: 2.54★ from 13 reviews2026-06: 3.75★ from 16 reviews2026-07: 2.6★ from 20 reviews2026-072026-08: 2.56★ from 18 reviews2026-09: 2★ from 4 reviews2026-09

What reviewers complain about

Billing & auto-renew
16.1%▲ rising
iOS integration
12.3%▼ falling
Crashes & bugs
9.8%▼ falling
Customer support
9%▲ rising
Connection drops
8%▼ falling
Slow speeds
6.8%▼ falling
Refund problems
5.9%▲ rising
Streaming blocked
4.8%▼ falling
Privacy concerns
4.2%▲ rising
Interface & usability
2.1%▼ falling
Ads / misleading
1.9%▲ rising
China / censorship
1.3%▼ falling
Kill switch
0.9%— steady
Battery drain
0.3%— steady

What they praise

Praised: reliability
3.7%
Praised: speed
2.9%
Praised: value
1.1%

Percentages are the share of sampled reviews mentioning the theme; a review can carry several. "Rising" compares the last 90 days with the whole sample.

In their words

Latest release notes (v4.32.0)

+ Support for CarPlay was added, allowing compatible apps to work while connected to the VPN. With every release, we make improvements under the hood and squash any bugs that come up. Having issues? Contact us at support@ipvanish.com and we'll help find a fix.

Frequently asked

Is the IPVanish iPhone app any good?

Its App Store score this month is 58/100, ranking #13 of 17 VPN apps we track. The listing rating is 4.55 stars from 104,280 ratings; among the 1,281 most recent reviews we analysed, 41.7% raised a critical problem, most often billing & auto-renew (16.1%).

What do people complain about most in IPVanish reviews?

Billing & auto-renew (16.1% of reviews), iOS integration (12.3% of reviews), Crashes & bugs (9.8% of reviews). See the theme breakdown above for the full list and how each has moved over the last 90 days.

Does IPVanish have billing or auto-renew problems on iOS?

Yes: 18.4% of sampled reviews mention being charged unexpectedly, auto-renewal, or trouble cancelling — high enough that we flag it. Subscriptions bought through the App Store are cancelled in iOS Settings → Apple ID → Subscriptions, not in the app; Apple's refund process is at reportaproblem.apple.com.

Is this the same as your overall review?

No. This page measures the iOS app as its users experience it. The full IPVanish review covers ownership, jurisdiction, audits, pricing after renewal and the service as a whole.