iOS app analysis · #14 of 17
NordVPN on iPhone: what 2,000 recent reviews actually say
How the score is built
Our device test sits at 0 until we run one; the weight is reserved so scores do not shift when it lands. Method.
Star distribution in the sample
Recent reviewers of any large app skew negative compared with all-time ratings; compare the sample mean with the listing rating above to see the gap.
Monthly mean rating, last 12 months
What reviewers complain about
What they praise
Percentages are the share of sampled reviews mentioning the theme; a review can carry several. "Rising" compares the last 90 days with the whole sample.
In their words
- ★☆☆☆☆“Please provide technical support from your company to help me connect to the Internet.” — App Store reviewer, US, 2026-09-04
- ★☆☆☆☆“Very unstable constantly having to shut the VPN off just to get an Internet connection.” — App Store reviewer, US, 2026-09-04
- ★☆☆☆☆“Ever since I downloaded I’m getting a ton of spam calls from the states.” — App Store reviewer, CA, 2026-09-04
- ★★★★★“It sometimes just blocks my apps, and I need to ‘reset’.” — App Store reviewer, GB, 2026-09-04
- ★★★★★“I’ve been using for more than 5 years very reliable and gmdast vpn” — App Store reviewer, IN, 2026-08-31
Latest release notes (v9.12.0)
• We tuned the internal workings so the app runs more smoothly.
Frequently asked
Is the NordVPN iPhone app any good?
Its App Store score this month is 58/100, ranking #14 of 17 VPN apps we track. The listing rating is 4.66 stars from 699,424 ratings; among the 2,000 most recent reviews we analysed, 41.3% raised a critical problem, most often billing & auto-renew (14.4%).
What do people complain about most in NordVPN reviews?
Billing & auto-renew (14.4% of reviews), iOS integration (10.4% of reviews), Connection drops (10.2% of reviews). See the theme breakdown above for the full list and how each has moved over the last 90 days.
Does NordVPN have billing or auto-renew problems on iOS?
Yes: 16.8% of sampled reviews mention being charged unexpectedly, auto-renewal, or trouble cancelling — high enough that we flag it. Subscriptions bought through the App Store are cancelled in iOS Settings → Apple ID → Subscriptions, not in the app; Apple's refund process is at reportaproblem.apple.com.
Is this the same as your overall review?
No. This page measures the iOS app as its users experience it. The full NordVPN review covers ownership, jurisdiction, audits, pricing after renewal and the service as a whole.