vpnandprivacy

iOS app analysis · #7 of 17

Proton VPN on iPhone: what 2,085 recent reviews actually say

By The VPN and Privacy team Updated 6 Sept 2026 Facts re-checked 6 Sept 2026
68
4.64★101,311 ratings, all time
3.38★mean of the 2,085 recent reviews sampled
23.5%raise a critical problem
v7.5.2released 2026-06-08 · iOS 17.0+
90-day sentiment improving (+0.41)

How the score is built

Store rating (shrunk) 35%
91
Recent sentiment 25%
71
Complaint rate (inverse) 20%
62
Update cadence 10%
60
Our device test 10%
0

Our device test sits at 0 until we run one; the weight is reserved so scores do not shift when it lands. Method.

Star distribution in the sample

5★
47%
4★
8%
3★
8%
2★
7%
1★
29%

Recent reviewers of any large app skew negative compared with all-time ratings; compare the sample mean with the listing rating above to see the gap.

Monthly mean rating, last 12 months

12345 2025-10: 3.16★ from 19 reviews2025-102025-11: 3.04★ from 23 reviews2025-12: 2.67★ from 18 reviews2026-01: 2.13★ from 24 reviews2026-012026-02: 2.3★ from 23 reviews2026-03: 2.61★ from 33 reviews2026-04: 2.88★ from 43 reviews2026-042026-05: 3.28★ from 60 reviews2026-06: 4★ from 210 reviews2026-07: 3.81★ from 389 reviews2026-072026-08: 3.82★ from 406 reviews2026-09: 3.52★ from 71 reviews2026-09

What reviewers complain about

iOS integration
8.2%▼ falling
Connection drops
7.6%— steady
Slow speeds
6.2%— steady
Crashes & bugs
6.2%▼ falling
Billing & auto-renew
4.6%▼ falling
Privacy concerns
3.6%— steady
Interface & usability
2.7%— steady
Streaming blocked
2.7%▼ falling
Customer support
2.6%— steady
China / censorship
2.4%▼ falling
Kill switch
1.4%— steady
Ads / misleading
1.4%— steady
Refund problems
1.1%— steady
Battery drain
0.7%— steady

What they praise

Praised: speed
5.3%
Praised: reliability
3.3%
Praised: value
0.9%

Percentages are the share of sampled reviews mentioning the theme; a review can carry several. "Rising" compares the last 90 days with the whole sample.

In their words

Latest release notes (v7.5.2)

- Bug fixes and stability improvements

Frequently asked

Is the Proton VPN iPhone app any good?

Its App Store score this month is 68/100, ranking #7 of 17 VPN apps we track. The listing rating is 4.64 stars from 101,311 ratings; among the 2,085 most recent reviews we analysed, 23.5% raised a critical problem, most often ios integration (8.2%).

What do people complain about most in Proton VPN reviews?

iOS integration (8.2% of reviews), Connection drops (7.6% of reviews), Slow speeds (6.2% of reviews). See the theme breakdown above for the full list and how each has moved over the last 90 days.

Does Proton VPN have billing or auto-renew problems on iOS?

Not at a level we flag: 5.1% of sampled reviews mention billing or renewal, below our 8% threshold. Still, App Store subscriptions cancel in iOS Settings, not in the app.

Is this the same as your overall review?

No. This page measures the iOS app as its users experience it. The full Proton VPN review covers ownership, jurisdiction, audits, pricing after renewal and the service as a whole.